Harriet Ocharo

Ict Needs of Mid-sized Companies in Kenya: a Framework for the Evaluation of Ict Needs of Medium-sized Enterprises in Kenya Harriet Ocharo

There are a lot of studies on information systems and technology adoption and implementation in various organizations such as educational institutions. The ICT needs of various organizations have been studied and a number of frameworks proposed to enable the organizations evaluate their ICT needs and to implement suitable technology for their needs. However, a study specific to the ICT needs of medium-sized enterprises in Kenya has not been carried out before, and neither has a suitable needs-evaluation framework been proposed. This work sought out to investigate the ICT needs of medium-sized enterprises in Kenya. The focus was on successful medium-sized enterprises and how they had implemented ICT for their business needs. Presented here is a framework that can be used for a medium-sized enterprise in Kenya to evaluate its ICT needs. The framework consists of three main components: framework support (business strategy, ICT strategy); core activities (project management, review current situation, analyze needs, and acquisition and implementation) and post implementation review (feedback from users, review implementation status).